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eG Manager not starting

 

The eG manager failed to start. The error_log revealed the following error:


Issue : ERROR UploadServlet Failed to insert measurements. The tablespaces used for the eG database could be full ... 

INFO DbInfo:insertToDbTableFromUpload java.sql.sqlexception: could not allocate space for object 'dbo.processtest'.'idx_processtest' in database 'egmonitor' because the 'primary' filegroup is full. create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup. Query is INSERT into ProcessTest WITH (ROWLOCK) (TRGT_HOST,PORT_NO,SITE_NAME,INFO,MSMT_HOST,MSMT_TIME,NUM_PROC,NUM_PROC_ST,CPU_UTIL,CPU_UTIL_ST,MEM_UTIL,MEM_UTIL_ST) values ('MHCALBESXP06','NULL','NULL','+vcagent','MHCALBESXP06',convert(datetime,'06/01/2009 01:27:56',103),'2','GOOD','0.7','GOOD','1.4','GOOD')


What does this mean, and how do I resolve this error?


Best Answer

This error occurs when the database runs out of space and is not able to insert any more data in to the database tables. 


Solution:

Stop the eG manager, allocate more space to the database, and then start the eG manager.


Best practices:

1. eG recommends monitoring the database size of the eG backend to avoid these issues.

2. Fragmented indexes can occupy more space than actually required. This can be minimized by performing periodic       database maintenance operations like re-indexing / de-fragmenting tables periodically.

 

Online indexing can be automated using the steps below,

Go to <eg_installed_dir>\manager\config and edit the file eg_services.ini

Search for the word “IndexRebuild” and set the flag from No to Yes, then save the file. 

This enables the automatic re-indexing

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Answer

This error occurs when the database runs out of space and is not able to insert any more data in to the database tables. 


Solution:

Stop the eG manager, allocate more space to the database, and then start the eG manager.


Best practices:

1. eG recommends monitoring the database size of the eG backend to avoid these issues.

2. Fragmented indexes can occupy more space than actually required. This can be minimized by performing periodic       database maintenance operations like re-indexing / de-fragmenting tables periodically.

 

Online indexing can be automated using the steps below,

Go to <eg_installed_dir>\manager\config and edit the file eg_services.ini

Search for the word “IndexRebuild” and set the flag from No to Yes, then save the file. 

This enables the automatic re-indexing

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