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Error 1067

From some reason we are not able to start the Agent on windows server,


Error: "A system error has occurred System error 1067 has occurred The process terminated unexpectedly”,

 

How do I resolve this issue?

Best Answer

When such an error occurs on a 32-bit agent host, do the following


  • Stop the eG Agent
  • Open the %SYSTEMROOT%\SYSTEM32 folder on the agent host.
  • Search for the msvcr100.dll file in the SYSTEM32 folder.
  • If it is not found, then, copy the msvcr100.dll file from the <EG_AGENT_INSTALL_DIR>\bin directory to the %SYSTEMROOT%\SYSTEM32 folder.
  • Then, start the eG agent.

When such an error occurs on a 64-bit agent host, do the following

  • Stop the eG Agent
  • Open the %SYSTEMROOT%\SysWOW64 folder on the agent host.
  • Search for the msvcr100.dll file in the SysWOW64 folder.
  • If it is not found, then, copy the msvcr100.dll file from the <EG_AGENT_INSTALL_DIR>\bin directory to the %SYSTEMROOT%\SysWOW64 folder.
  • Then, start the eG agent.



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Answer

When such an error occurs on a 32-bit agent host, do the following


  • Stop the eG Agent
  • Open the %SYSTEMROOT%\SYSTEM32 folder on the agent host.
  • Search for the msvcr100.dll file in the SYSTEM32 folder.
  • If it is not found, then, copy the msvcr100.dll file from the <EG_AGENT_INSTALL_DIR>\bin directory to the %SYSTEMROOT%\SYSTEM32 folder.
  • Then, start the eG agent.

When such an error occurs on a 64-bit agent host, do the following

  • Stop the eG Agent
  • Open the %SYSTEMROOT%\SysWOW64 folder on the agent host.
  • Search for the msvcr100.dll file in the SysWOW64 folder.
  • If it is not found, then, copy the msvcr100.dll file from the <EG_AGENT_INSTALL_DIR>\bin directory to the %SYSTEMROOT%\SysWOW64 folder.
  • Then, start the eG agent.



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