Changing IP address of remote agent and external agent : eG Self-Service Portal

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started a topic over 8 years ago

How do i change the IP address of an external agent, and a remote agent?

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said over 8 years ago

For changing the IP address of the External Agent, go to Admin ->Agents -> External Agents.

Click on the icon and enter the new IP address in the Host IP/Name field and click update.

For changing the IP address of the remote agent, go to Admin -> Agents -> Remote Agents.

Click on the icon and enter the new IP address in the Host IP/Name field and click update.

Note: If you have added the same agent as both external and remote, updating the external agent automatically updates remote agent configuration.