FAQ

Installing eG VM Agent Using SCCM
System Center Configuration Manager (SCCM) is a systems management software product developed by Microsoft for managing large groups of computers running Wi...
Tue, Aug 13, 2019 at 10:54 AM
Monitoring Azure:
The eG agent collects metrics from the target Microsoft azure cloud in an agentless manner only. eG two deployment model for Azure: ARM Model(Azure re...
Wed, Aug 14, 2019 at 10:33 AM
eG Agent memory setting
Assigning Agent memory setting for optimal performance, by following the below steps On the eG Agent, stop the eG Agent as an administrator. Open a co...
Tue, Oct 1, 2019 at 1:21 PM
eG database maintenance - Database reindexing
Database re-indexing is a process to improve the overall performance of a database. Re-Indexing a database helps to quickly locate data without having to se...
Fri, Oct 4, 2019 at 3:46 PM
Directory Monitoring
The Directory Test monitors one or more directories on a server. In the test configuration page, enable the Directory test for the component. Afte...
Thu, Aug 15, 2019 at 1:46 PM
Log File Monitoring test:
Log File Monitor Test Log File monitoring test monitors multiple alert log files for different patterns.  This ensures that eG Enterprise monitors the mo...
Tue, Apr 28, 2020 at 12:26 PM
Log Monitoring:
This test monitors multiple log files for different patterns of messages. Also, instead of a specific log file path, the path to the directory containing lo...
Thu, Aug 15, 2019 at 1:57 PM
Re-configuring eG Agents
eG Agents use the hostname or IP address of the eG manager for communication. Hence, when the IP address/hostname of the manager has changed, or the eG agen...
Wed, Oct 2, 2019 at 4:38 PM
Session Start-up Details missing for users on XenApp Servers - Troubleshooting
eG agent collects the user’s logon duration and other logon metrics breakup from the Citrix Director SDKs. For a new XenApp/VDI session, logon metrics i...
Fri, Oct 4, 2019 at 1:36 PM
Syslog monitoring
Creating a Syslog server in the Netscaler Console: Please follow the steps on the below Screenshot to monitor the Syslog Sample Sys log E...
Tue, Mar 16, 2021 at 10:17 AM