eG agent collects the user’s logon duration and other logon metrics breakup from the Citrix Director SDKs.
For a new XenApp/VDI session, logon metrics include the following activities
Session creation processing
Session creation server-side activities
Endpoint resources mapping
A sample screenshot of user logon details
When a user reconnects to an existing session, some of the processes mentioned above may not happen as part of the login. For example, user reconnects include only the Session creation server-side activities & Endpoint resources mapping. Hence, you may notice some metrics missing for reconnected sessions.
This screenshot shows logon details for a user connecting to a new session
This screenshot shows logon details for a user re-connecting to an existing session
Note: The logon duration is not the exact sum of the processes mentioned. For example, some processing occurs in parallel, some occur sequentially, hence the total may not match the breakdown.