FAQ

How to enable debugs on eG Agents - Windows
Steps to enable debugs on eG Agents Stop the eG Agent using windows menu, as an administrator Then execute the file "egurkha\lib\agent_output_on.ba...
Thu, Oct 3, 2019 at 10:19 AM
How to enable debugs on eG Agents - Linux
Please follow the below instruction to turn ON the log files on the Linux agent server. Login to the eG Agent host, using the eG user (egu...
Thu, Sep 3, 2015 at 4:00 PM
How to enable debugs on eG Agents - Solaris
Please follow the below instruction to turn ON the log files on the Solaris agent server. Login to the eG Agent host, using the eG user (e...
Thu, Sep 3, 2015 at 4:00 PM
eG Database migration -SQL
 Steps for migrating the eG manager database to a new database. 1. Stop the eG manager and the eG agent using the Windows menu option and take a backup ...
Fri, Nov 17, 2023 at 8:01 AM
Definition for External, Internal and Remote Agent with examples
External agents are agents used to collect metrics from an external perspective. Metrics like Network availability, Network latency, Web server availabilit...
Fri, Oct 4, 2019 at 2:05 PM
Steps to schedule the SQL INDEXING on Microsoft SQL:
Start the process by logging into the SQL Server Management Studio as an SA user and then expand “SQL Server Agent” as shown in the Fig below ...
Fri, Oct 4, 2019 at 3:39 PM
Databases supported by eG as eG's Backend DB
Databases supported by eG as eG Back end DB Oracle database server (version 11g and higher) Microsoft SQL Server (version 2012 and above) Azure SQL (An...
Thu, Oct 3, 2019 at 10:28 AM
eG Supported Browser
Internet Explorer 10, 11, or Edge Mozilla Firefox v18 or above Chrome v28 or above  
Thu, Oct 3, 2019 at 10:31 AM
Licensing information
The license information page displays the features of eG Manager License provided.   Product: Information about the product name. Version: eG ...
Fri, Oct 4, 2019 at 10:31 AM
Configure mail server settings for sending alerts
Go to Admin interface >Alerts > Mail Settings > Server Settings, it will display the mail settings page. Choose the mail protocol thro...
Mon, Aug 24, 2015 at 1:56 PM