• Go to Admin interface >Alerts > Mail Settings > Server Settings, it will display the mail settings page.
  

• Choose the mail protocol through which you would like to transmit or send the outgoing mail messages across the Internet Protocol (IP) networks. 
  

       

• Provide the IP address of the mail server and the port at which the mail server listens.
  

• Provide the any valid AD email ID available on eG Administrator mail ID field. This the ID from which the alarms will be sent to respect user.
  

• Please provide the alternative mail sender IDs in case of MSP environment.
  

• Set the SMTP server authentication option to yes, if the mail server requires users to login before sending mails. Provide the SMTP user credentials for logging into the mail server.
  

• If you have mail receiver settings in your environment, configure the mail receiver credentials, port, protocol and server for receiving emails. Click on validate to validate the credentials and then click on update to save the settings.