Utilities

Antivirus Exclusions
Folders to be Excluded from Virus Scans   For  best performance, eG Innovations recommends that the following eG manager  folders be excluded from virus s...
Thu, Mar 5, 2020 at 11:12 AM
Client Emulation - AppsMon
Client Emulation eG agents periodically playback the recorded accesses using the exact same client applications that users employ to access a service. The...
Wed, Aug 21, 2019 at 10:24 AM
Configuring SSL certificate .pfx format In eG Manager
To configure the SSL certificate with the EG manager, please check whether the certificates are installed in the EG  manager, if not you need to import the ...
Fri, May 19, 2017 at 3:16 PM
Forcing eG to get AD user Group information - Internal
AD groups can be used to NT login access into eG console for the domain users. This requires the domain to be integrated in eG console The group informat...
Tue, Oct 1, 2019 at 1:20 PM
How to invoke cleanup manually
ClInvoke cleanup for all the tables Open a command prompt as an administrator, and go to egurkha\lib folder. Run the SetEnv.bat, it will set the cla...
Mon, May 15, 2017 at 2:36 PM
Install and use ITexis
ITexis – AppsMon for windows is an automated performance testing tool for Web and non-web based windows applications. This tool emulates a user request to a...
Fri, Oct 4, 2019 at 10:23 AM
Session Start-up Details missing for users on XenApp Servers - Troubleshooting
For users logged into to XenApp servers(This feature is available only for XenApp version 7 and above), if logon details test is missing "Session Start...
Fri, Oct 4, 2019 at 1:33 PM
Steps to create INDEXING maintenance Job on SQL:
Steps to  perform to do SQL INDEXING:   1. Start  the process by logging into the SQL Server Management Studio as an  Administrator and then Expand “SQL  ...
Mon, Sep 17, 2018 at 3:49 PM
Steps to troubleshoot the Remote Agent Controller (RAC)
Large mission critical infrastructures hosting a wide variety of applications will require a significant number of eG Agents to be deployed and managed. Ma...
Tue, Oct 1, 2019 at 12:14 PM
Troubleshooting SNMP tests - SNMPWalk syntax
SNMPWalk executable is available on the egurkha\bin directory of the eG agents. To make sure we have right SNMP community string or version or creden...
Wed, Sep 18, 2019 at 8:36 AM