eG Self-Service Portal

Discovering components in eG Enterprise – This presentation will provide an overview of various auto-discovery features supported by eG for auto discovering...

How to set up a remote agent – This presentation will cover the use of the Remote Agent, steps to set up the Remote Agent and how to associate the infrastru...

Modifying Test Intervals - Apply changes to other components – This tutorial helps to understand test periods/intervals and how this can be modified in defa...

Learn how to edit your own user profile. Change your password, your email address, alert types, time zone, and refresh frequency. How to change your alert n...

Learn how to make changes to a user profile in the eG console. Modifying the user settings in a couple of steps to allow Alarm Acknowledgment and Alarm Dele...

This tutorial walks through the steps to add a new component of type Microsoft Windows.  You will need a hostname or IP to get started. Then assign a nickna...

Learn the different types of thresholds delivered in eG: Specific, Default, Test, Descriptor, Global and Group. Understand the difference between Maximum an...

Walk through the steps to add a new Maintenance Policy, add a frequency, and assign components or tests/descriptors. Use this when you want to suppress aler...

Understand the differences between eG’s alarm policies: immediate, short-term, standard, intermediate, and long-term. This tutorial explains what a window s...

Learn the 3-step process to create a group threshold to apply a special threshold requirement.  First, you must create a group of components; next create a ...