For the Citris XenApp Application Launch test not running.
Pre-requsisistes: eG uses “getpublisheddesktops.ps1” PowerShell script to collect the Published Desktop information from the ZDC.
Fix: In case if we are not able to collect the metrics, make sure the “Citrix Xenapp Remoting Command Service” running, if not start the service.
Shannon
For the Citris XenApp Application Launch test not running.
Pre-requsisistes: eG uses “getpublisheddesktops.ps1” PowerShell script to collect the Published Desktop information from the ZDC.
Fix: In case if we are not able to collect the metrics, make sure the “Citrix Xenapp Remoting Command Service” running, if not start the service.
eG Helpdesk
Pre-requsisistes: eG uses “getpublisheddesktops.ps1” PowerShell script to collect the Published Desktop information from the ZDC.
Fix: In case if we are not able to collect the metrics, make sure the “Citrix Xenapp Remoting Command Service” running, if not start the service.
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Finding eG Agent version
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Delete and Acknowledge alarms
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Updating nick names
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Changing IP address of a monitored component
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Changing IP address of remote agent and external agent
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Inside view metrics are not collected by eG
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Error 1067
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Agent stopped running
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eG agent auto-startup
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Remote agent connection issue
See all 77 topics